Privacy Policy

 

This privacy policy aims to provide all information on the processing of personal data carried out by Artha Aryurveda when the user accesses and browses the website.

 

1. INTRODUCTION

This privacy policy explains to interested parties, i.e. the end users who browse the website www.arthayurveda.eu and make purchases through it (hereinafter, the “Users” and the “Site”) how their data will be processed and is provided by the Company, as data controller, pursuant to art. 13 of Legislative Decree 196/2003, integrated with the changes introduced by Legislative Decree no. 101/2018 (hereinafter, the “Privacy Code”), as well as pursuant to art. 13 of EU Regulation 2016/679 of 27 April 2016 (hereinafter, “Regulation”, the Regulation and the Privacy Code are together defined as “Applicable Regulations”).

 

2. HOW TO CONTACT US?

Users can contact the Company at any time by sending an email to the email address info@www.arthayurveda.eu, or by sending a registered letter with return receipt to its registered office, as indicated in the epigraph.

 

3. WHAT DO WE DO? – PURPOSE OF THE TREATMENT

By browsing the Site, the User can always stay updated on the products and activities developed by the Company, as well as make purchases through the section dedicated to e-commerce, present within the Site (hereinafter, “Service”). . In relation to the activities that can be carried out through the Site, the Company collects personal data relating to Users.

 

In particular, the personal data of Users will be lawfully processed pursuant to art. 6 of the Regulation for the following processing purposes:

 

a) fulfillment of contractual obligations linked to the provision of the Service, or to allow navigation of the Site, to execute the general conditions of the Site, which are accepted by the User during registration and/or purchase through the Site and fulfill specific User requests. The User’s data collected by the Owner for this purpose includes: name, surname, e-mail address, shipping address (country, province, city, postal code, address), telephone number, as well as all the User’s personal information possibly and voluntarily provided by the same to the Owner. Unless the User gives the Owner specific and optional consent to the processing of their data for the additional purposes set out in the following paragraphs, the User’s personal data will be used by the Company for the exclusive purpose of implementing the Service, ascertaining the identity of the User, thus avoiding possible scams or abuse, and contact the User for service reasons only (e.g. sending notifications relating to the Service offered through the Site). Without prejudice to what is provided elsewhere in this privacy policy, under no circumstances will the Owner make the Users’ personal data accessible to other Users and/or third parties.

b) administrative-accounting purposes, or to carry out activities of an organisational, administrative, financial and accounting nature, such as internal organizational activities and activities functional to the fulfillment of contractual and pre-contractual obligations;

c) legal obligations, or to fulfill obligations established by law, by an authority, by a regulation or by European legislation.

The provision of personal data for the processing purposes indicated above is optional but necessary, since failure to provide them will make it impossible for the User to access the Site and use the Service.

 

4. FURTHER PROCESSING PURPOSES

4.1 Marketing

With the free and optional consent of the User, some personal data of the same (i.e. name, surname, e-mail address and telephone number) may be processed by the Company for marketing purposes (sending advertising material, direct sales and commercial communication), or so that the Company can contact the User by post, e-mail, telephone (landline and/or mobile, with automated call or call communication systems with and/or without the intervention of an operator) and/or SMS and/or MMS to propose to the User the purchase of products and/or services offered by the Company itself and/or by third-party companies, present offers, promotions and commercial opportunities and send periodic communications.

 

In case of lack of consent, the possibility of using the Service and/or the Site will not be affected in any way.

 

In case of consent, the User may revoke it at any time by making a request to the Company in the manner indicated in paragraph 8 below.

 

The User can also easily object to further sending of promotional communications via e-mail by clicking on the appropriate link to revoke consent, which is present in each promotional e-mail. Once consent has been revoked, the Company will send the User an email to confirm that consent has been revoked. If the User intends to revoke his/her consent to the sending of promotional communications via telephone, whilst continuing to receive promotional communications via e-mail, or vice versa, please send a request to the Company in the manner indicated in paragraph 8 below.

 

The Company informs that, following the exercise of the right to object to the sending of promotional communications via e-mail, it is possible that, for technical and operational reasons (e.g. formation of contact lists already completed shortly before receipt by of the Company of the opposition request) the User continues to receive some further promotional messages. If the User continues to receive promotional messages after 24 hours have passed from exercising the right to object, please report the problem to the Company, using the contacts indicated in paragraph 8 below.

4.2 Newsletters

With the free and optional consent of the User, some personal data of the same (i.e. name, surname, e-mail address) may also be processed by the Company for the purpose of sending the newsletter. Therefore, the User will receive a periodic newsletter from the Company which will contain relevant information and news in relation to the activities of the Company and the Site.

 

In case of lack of consent, the User’s ability to access the Site and/or the Service will not be affected in any way.

 

In case of consent, the User may revoke it at any time by making a request to the Company in the manner indicated in paragraph 8 below.

 

The User can also easily object to further communications from the Company by clicking on the appropriate link to revoke consent, which is present in each e-mail containing the newsletter. Once consent has been revoked, the Company will send the User an email to confirm that consent has been revoked.

4.3 Contacts

With the free and optional consent of the User, some personal data of the same are collected and processed by the Company for the sole purpose of processing the request for information sent by the User. The User’s data collected by the Company for this purpose includes: name, surname and email, as well as all personal information of the User possibly and voluntarily communicated by the same to the Company. Without prejudice to what is provided elsewhere in this privacy policy, under no circumstances will the Company make the User’s personal data accessible to other Users and/or third parties.

 

In case of lack of consent, the possibility of using the Site and/or the Service will not be affected in any way.

 

In case of consent, the User may revoke it at any time by making a request to the Company in the manner indicated in paragraph 8 below.

 

The provision of personal data for the processing purposes indicated above is optional but necessary, since failure to provide them will make it impossible for the User to make a request for information to the Company.

 

5. LEGAL BASIS

Provision of the Service (as described in the previous paragraph 3, letter a): the legal basis consists in art. 6 paragraph 1 letter. b) of the Regulation, or the processing is necessary for the execution of a contract of which the User is a party or for the execution of pre-contractual measures adopted at the request of the same.

 

Further processing purposes: for the processing relating to marketing activities (as described in the previous paragraph 4.1), the sending of the newsletter (as described in the previous paragraph 4.2), the management of contact requests by Users (as as described in the previous paragraph 4.3), the legal basis consists in the art. 6, paragraph 1, letter. a) of the Regulation, or the provision by the interested party of consent to the processing of their personal data for one or more specific purposes. For this reason, the Company asks the User to provide specific free and optional consent to pursue this processing purpose.

 

6. DATA PROCESSING METHODS AND STORAGE TIMES

The Company will process the Users’ personal data using manual and IT tools, with logic strictly related to the purposes themselves and, in any case, in such a way as to guarantee the security and confidentiality of the data themselves.

 

The Users’ personal data will be kept for the time strictly necessary to carry out the primary purposes (as described in the previous paragraph 3, letter a), or in any case as necessary for the civil protection of the interests of the Company and the Users.

 

In the case referred to in the previous paragraphs 4.1, 4.2 and 4.3, the personal data of the Users will be kept for the times strictly necessary to carry out the purposes illustrated therein and, in any case, until the User revokes his/her consent.

 

7. SCOPE OF COMMUNICATION AND DISSEMINATION OF DATA

The Company’s collaborators in charge of managing the Site, the Service and/or the related requests received by the Users from the Company may become aware of the Users’ personal data. These subjects, who have been instructed pursuant to art. 29 of the Regulation as data processors, will process the data exclusively for the purposes indicated in this information and in compliance with the provisions of the Applicable Regulations.

 

Third parties who may process personal data on behalf of the Company as data controllers pursuant to art. may also become aware of the Users’ personal data. 28 of the Regulation, such as, by way of example, providers of IT and logistics services functional to the operation of the Site and the Service offered by the Company, providers of outsourcing or cloud computing services, professionals and consultants.

 

The User has the right to obtain a list of any appointed data controllers by making a request to the Company in the manner indicated in paragraph 8 below.

 

8. RIGHTS OF INTERESTED PARTIES

The User may exercise the rights guaranteed by the Applicable Regulations at any time by sending an e-mail message to the Company at the e-mail address info@neupetcosmetics.com or by sending a registered letter with return receipt to the registered office of the same, as indicated in epigraph.

 

Pursuant to the Applicable Regulations, the User has the right to obtain indication (i) of the origin of the personal data; (ii) the purposes and methods of processing; (iii) the logic applied in case of processing carried out with the aid of electronic instruments; (iv) the identification details of the owner and managers; (v) of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of it as managers or agents.

 

Furthermore, the User has the right to obtain:

a) access, updating, rectification or, when you are interested, integration of the data;

b) the deletion, the transformation into anonymous form or the blocking of data processed in violation of the law, including those whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;

c) certification that the operations referred to in letters a) and b) have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the case in which this requirement is proves impossible or involves the use of means that are manifestly disproportionate to the protected right.

 

As well as:

a) the right to revoke consent at any time, if the processing is based on your consent;

b) (if applicable) the right to data portability (the right to receive all personal data concerning you in a structured, commonly used and machine-readable format), the right to the limitation of the processing of personal data and the right to erasure (“right to be forgotten”);

c) the right to object:

i) in whole or in part, for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection;

ii) in whole or in part, to the processing of personal data concerning you for the purposes of sending advertising material or direct sales or for carrying out market research or commercial communication;

iii) if personal data are processed for direct marketing purposes, at any time, to the processing of data carried out for this purpose, including profiling to the extent that it is connected to such direct marketing.

d) if you believe that the processing concerning you violates the Regulation, the right to lodge a complaint to a Supervisory Authority (in the Member State in which you habitually reside, in the one in which you work or in the one in which the alleged violation occurred ). The Italian supervisory authority is the Guarantor for the protection of personal data, with headquarters in Piazza Venezia, n. 11, 00187 – Rome (RM) (http://www.garanteprivacy.it/).

 

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The Company is not responsible for updating all the links that can be viewed in this Policy, therefore whenever a link is not working and/or updated, the User acknowledges and accepts that he must always refer to the document and/or section of the sites internet accessed from this link.

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